New water meters will improve accuracy, planning

By Jennifer Nations, Water Resource Coordinator

College Station Water Services is replacing about 5,000 residential water meters to allow the city to more accurately monitor water usage, plan for future water needs, and support water conservation.

The project began in April and is expected to be complete in June. You won’t be charged for your new meter, which will be replaced in order of billing cycle to allow you to begin a fresh cycle with the new meter.

The contractor won’t need to enter your home or business to do the replacement, but they may walk through your yard to access the water supply valve. Our water meters are located below ground in plastic, concrete or cast iron meter boxes with lids, typically near the sidewalk or curb.

The contractor’s vehicles are marked “Contractor for College Station Water Services.” If you’re home, the workers will let you know before briefly shutting off your water. If you aren’t home, they’ll leave a tag on your door to let you know they replaced your meter.

As with any measuring device, meters can become less accurate as they age. Water meters more than a decade old can significantly under-register flows. If the new, more accurate meter results in a slightly higher water bill, that means your old meter wasn’t registering all the water you used.

If you experience any problems or leaks with the new meter, please call College Station Utilities Dispatch at 855-528-4278. Choose option 2 to report a water issue and leave your contact information.

If you have any questions or concerns, call Water Services at 979-764-3660.


About the Author

Jennifer Nations has been the City of College Station’s water resource coordinator since 1999 after serving two years as BVSWMA’s environmental compliance officer. She’s also chair of the Water Conservation and Reuse Division for the Texas Section of the American Water Works Association. A native of Fremont, Calif., Jennifer earned a bachelor’s degree in environmental & resource science from UC-Davis in 1995 and received a master’s degree in water management & hydrologic science from Texas A&M in 2016.


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