Posts tagged “code enforcement

Online options for reporting non-emergency issues

By Julie Caler, Code Enforcement Supervisor

The City of College Station offers two online options for citizens to report non-emergency issues. The Police Department monitors one, and Code Enforcement handles the other.

Let’s take a look at how each platform works and what issues you may report to each. These tools don’t apply when health, life, property or the environment is at risk. For emergencies, always call 9-1-1.

Non-Emergency Police Issues

The Police Department’s Citizen’s Online Police Report System is for reporting seven types of non-urgent offenses:

  • Vehicle burglary
  • Credit/debit card abuse
  • Criminal mischief
  • Identity theft
  • Harassment
  • Lost property
  • Property theft

If the crime you need to report isn’t listed, call the Police Department’s non-emergency line at 979-764-3600.

When completing your online report, fill out the form completely and accurately with as much detailed information as possible. If you can, include serial numbers and the value of stolen or damaged property. CSPD may not assign an investigator to every case, and they may contact you for additional information.

The system confirms your submission is complete by displaying the message “Your online police report has been submitted.” Keep the temporary report number until a permanent number is assigned. Your report is also printable.

For financial crimes, the police won’t investigate until you submit a completed Financial Crime Packet at the police station at 2611 Texas Ave.

Code Enforcement Issues

Code Enforcement’s online work order reporting system is SeeClickFix, a website and app for reporting public works issues or code violations you want the city to address. Examples include trimming trees that block traffic signs or signals, faulty water fountains in parks, accumulated trash or garbage cans left out, and illegally parked or junk vehicles.

If the reported issue isn’t code-related, our staff forwards the report to the appropriate city department. Through SeeClickFix, we’ll let you know which department is addressing the problem along with a phone number to call with questions or updates.

When submitting an online report, remember a few basic rules:

  1. SeeClickFix isn’t a social media platform for discussion and debate.
  2. Don’t post personal information about yourself or your property.
  3. Don’t post derogatory nor profane language or verbally attack others. We’ll immediately remove such posts.

If you have questions about SeeClickFix, call Code Enforcement at 979-764-6363.

Remember: These systems are not interchangeable; they are designed to report specific issues. Don’t report lost or stolen items on SeeClickFix, and don’t submit code violations to the police.


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Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


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Discussion about short-term rentals set for Nov. 18

By Brian Piscacek, Assistant to the City Manager

The City of College Station invites residents to join city staff on Monday, Nov. 18, for a discussion about short-term housing rentals.

The informal gathering will be at 6:30 p.m. at the CSU Meeting and Training Facility at 1603 Graham Road. We’ll also serve light refreshments.

The idea of homeowners renting out their homes has evolved through online platforms such as Airbnb and expanded in College Station with the demand created by Aggie football weekends. The recent growth of short-term rentals across the nation has been dramatic, with Airbnb alone logging a half-million transactions last year in Texas.

Our discussion includes an overview of the short-term rental model and its impact on our community. We’ll address current conditions, solutions adopted by other municipalities, and elements of a prospective ordinance.

We’d like to hear not only from residents, but also real estate professionals, lodging operators, and short-term rental hosts. Elected and appointed city officials may be in attendance, but city staff will lead the activities, including small group discussions.

For more information, contact me at


About the Blogger

Brian Piscacek has been with the City of College Station since 2012 and has served as assistant to the city manager for special projects since early 2019. He was previously a community development analyst. Before coming to College Station, Brian worked for Texas Tech and the North & East Lubbock Community Development Corporation. He earned bachelor’s (2007, Political Science/History) and master’s (2009, Public Administration) degrees from Tech.


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Game day parking doesn’t have to be a hassle

By Julie Caler, Code Enforcement Supervisor

For football fans, following their favorite team to Kyle Field can be tricky. With tens of thousands of fans descending on a relatively small area, finding a place to park their vehicles can be daunting.

Visitors understandably want to park as close to the stadium as possible, and that creates challenges for our guests and residents, especially in the Southside neighborhood. Making sure everyone abides by our city parking ordinances is a significant test for city staff, too.

Our parking ordinances are designed to make our streets and neighborhoods safe. Emergency vehicles need to be able to respond if required, and cars must be kept off yards to prevent fires, broken meters, broken gas lines, and other problems. The College Station Police Department, Code Enforcement, and the Northgate District staff work together to ensure a safe environment for you on game day.

Street Parking

Many of the streets in the Southside area were developed years ago and are exceptionally narrow. Police officers will be looking for vehicles parked illegally, including those facing traffic, blocking fire hydrants, parking too close to stop signs, blocking intersections, and parking in no-parking zones, to name a few. You also can’t directly block a driveway, but that doesn’t mean you can’t park across the street.

Some of these are violations of state law, and a few are towable offenses. If you are parked illegally in certain areas, your vehicle will likely be towed. If you discover your vehicle has been towed, call the Police Department’s non-emergency number at 979-764-3600.

Yard Parking

Code Enforcement Staff will be actively looking for vehicles parking in yards. We discourage residents from illegally selling parking spots on their property. If we find a vehicle parked in the yard, we issue a warning to the resident in person and with a letter. If it’s a rental property, we also inform the property owner and management company.

If the violation happens again on another game day, we may issue a citation or court summons for the property owner and resident.  If you have any questions about this or any other city ordinance, call Code Enforcement at 979-764-6363.

Northgate Parking

The Northgate District provides safe and affordable parking options, including the Northgate Parking Garage, which is just a short walk to Kyle Field. The special game day rate is $25. Parking in the garage means you don’t have to worry about parking in the wrong place or being towed.

We also have limited parking available on certain Northgate streets and in the surface parking lot. The game day rate for both options is $3.50 an hour and is applicable from 6 a.m. Saturday until 3 a.m. Sunday.

For more information about the Northgate Parking Garage, including the availability of parking spaces, call 979-764-6313.


For general questions about parking or Code Enforcement, please feel free to contact me at 979-764-6363 or

Game Day Information

Here are some maps and other information that we hope will move you around town as quickly as possible on Aggie game days:

Gig ‘em, Aggies!


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


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8 easy ways for students to thrive in College Station

By Lacey Lively, Marketing Manager

As a former Texas A&M student and now a permanent resident, I love the hustle and bustle that fall brings. Autumn also means football and pumpkin spice latte season. Whoop!

Watching the students move in and gear up for classes brings back fond memories, and it’s also a perfect opportunity to offer some friendly advice for our new residents.

A common misconception about College Station is that it’s just a college town filled with students. While Texas A&M is the heart and soul of College Station, our community is filled with more than 122,000 residents of all ages, lifestyles, and backgrounds.

College Station has been nationally recognized as one of the best college towns, the best places to raise a family, start a career, and to retire. As a student living in a neighborhood, you might have a retired couple on one side, a young professional on the other, or a family with little ones. That’s why it’s so important to be a good neighbor so you can avoid citations and enjoy your college years to the fullest.

1. Say howdy

Don’t be shy! Meet your neighbors and exchange contact information so they can call you in case of emergencies or other issues. It’s also a good idea to let them know about any big gatherings you’re planning and ask them to contact you if there are any noise or parking problems. Wouldn’t you rather hear from your neighbor than a police officer?

2. Turn it down a notch

It’s unlawful for anyone to willfully make or allow continued loud noise – including barking dogs – especially from 10 p.m.-6 a.m. As a general rule, if you can hear the noise at the end of your property line, it’s too loud. If you are bothered by noise and can’t resolve the issue on your own, report it to the College Station Police Department at 979-764-3600.

3. Tend to your pets

When not on their owner’s property, dogs must be on a leash, and owners must clean up after them. College Station also has four, off-leash dog parks. Dogs, cats, and ferrets are required to be licensed, tagged, and vaccinated in Brazos County. Even if your pet is licensed elsewhere, you’ll still need to tag them here. You can purchase registration tags through your veterinarian or the Aggieland Humane Society. Learn more at or call 979-775-5755.

4. Talk trash (and recycling)

The process of moving in and out can result in a mountain of unwanted items and trash. Consider donating lightly used furniture, clothing, and other household items to local organizations instead of placing them at the curb for solid waste collection.

Some things to remember:

  • Trash containers must be placed at the curb in front of your residence before 8 a.m. on your designated collection day.
  • Don’t place your container closer than four feet from fixed objects, mailboxes, cars, or trees.
  • Garbage should be bagged, tied, and securely stored in your container with the lid closed at all times.
  • Don’t pile bags or trash on top of or around your container, or the sanitation truck’s automated arm won’t be able to empty it.
  • Items too large to fit in your container should be placed neatly on the curb for bulk collection.
  • Brush should be cut into 8-foot lengths or shorter and put in a separate pile.
  • You must remove your garbage and recycling containers from the curb within 12 hours of collection.

If you have a blue, single-stream recycling container, it’s collected by Brazos Valley Recycling. We encourage you to review the list of acceptable items printed on top of each container. Place only clean items in your recycling container, and anything not on the list should be put in the garbage. Shredded paper is the only recyclable that should be placed in a clear plastic bag. Bagging other items isn’t necessary and could cause significant and costly damage to the sorting equipment.

For more information about solid waste or recycling, visit or contact Solid Waste Services at or 979-764-3690.

5. Know where to park

If you park where you’re not supposed to, you can be stuck with a costly citation. Avoid that headache by remembering our 10 most common parking violations:

  1. Parking within 30 feet of a traffic control device such as a stop sign, yield sign or flashing light.
  2. Parking facing traffic – your car must always be parked in the direction of traffic flow.
  3. Parking within 15 feet of a fire hydrant.
  4. Parking within 20 feet of a marked or unmarked crosswalk.
  5. Parking in a handicap space without a handicap placard.
  6. Parking on a yard – if more than half of the vehicle is parked in the grass, it’s a violation.
  7. Parking at expired meters.
  8. Overstaying allotted periods in time-limited parking.
  9. Parking in loading zones.
  10. Blocking driveways so residents can’t get in or out.

6. Know the code

Many people don’t think about city codes until it’s too late. These are our most common code violations, which can also result in hefty fines:

  • Open Storage: Don’t store anything in your yard or patio that’s not intended for outdoor use, like a couch.
  • Yard Maintenance: Weeds and grass shouldn’t be higher than 12 inches.
  • Flyers/Signs: Nothing should be placed on utility poles, street signs, or in the public right-of-way.
  • Selling Parking Spaces: It’s illegal to operate a business in a residential neighborhood in College Station. Selling parking spaces on your property is a business.

You can review a complete list of code violations at

7. Get out and vote

Since you are affected by these codes and ordinances, it might be a good idea to participate in your local government by voting. To register to vote in Brazos County, go to

The next city election is Nov. 5.

8. Take advantage of job opportunities

The City of College Station has part-time and seasonal jobs available throughout the year. Go to to see the latest listings and to apply.

Good luck this year!

Note to Permanent Residents: You can help College Station keep its reputation as one of the nation’s friendliest cities by helping your new neighbors out through understanding, education, and kindness. My office, Public Communications, has welcome bags available for free that includes information from this blog and more. For more information, email me at


About the Blogger

Lacey Lively serves as the chief information officer for the Brazos Valley Veterans Memorial Board. She has been with the City of College Station’s Public Communications Office since 2011. Lacey previously worked as an internet marketing consultant for the Bryan-College Station Eagle and as a web designer. A native of Beaumont, Lacey earned a bachelor’s degree in agricultural journalism and communications from Texas A&M in 2009.


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SeeClickFix remains a valuable reporting tool

By Julie Caler, Code Enforcement Supervisor

See. Click. Fix.

It’s as easy as that for citizens to report code enforcement, public works, and other non-emergency issues to the City of College Station.

The online application allows anyone with internet access to report and easily track updates to their concerns.  It empowers you and your local government to take care of and improve our neighborhoods in a tangible and meaningful way.

SeeClickFix can be accessed through desktop computers, smartphones or other mobile devices. Better yet, it’s simple to use and creates a higher level of accountability through timely communication between you and your city.

How do you use it?

The most popular way to use SeeClickFix is with a smartphone or tablet. Mobile devices make it easy to take and submit photos, which help city staff quickly identify problems and determine how to resolve them as efficiently as possible. Go to your device’s app store for a free download. The system can also be accessed through the city’s mobile-friendly website.

Pinning or entering an exact address will help staff locate and resolve the issue in a timelier manner.  Remember, pictures say a thousand words so whenever possible, please provide a picture of your concern.  If you have specific questions, call Code Enforcement at 979-764-6363, and we will be happy to answer your questions.

In addition, problems phoned into Code Enforcement are entered into SeeClickFix, which allows us to count the numbers and types of reported cases accurately.

How does it work?

SeeClickFix incorporates code enforcement, public works, parks and even outside agencies such as the Texas Department of Transportation to address the issues you report. While code enforcement is the clearinghouse for SeeClickFix, we ensure the proper agency addresses your specific issue.

Sometimes we receive updates, and sometimes we don’t.  But we can always provide you with direct contact information if you have specific questions for that agency.

SeeClickFix is not a social media site but an online reporting work order system. That means posting personal information or vulgar or inappropriate language will cause your post to be flagged and removed.

Who responds and how?

The type of concern reported determines who responds. While most issues are directed to code enforcement, not all issues are code related. Most potholes, street lights/sign issues are sent to either Public Works or TxDOT, depending on the location. Issues concerning parks are sent to the Parks and Recreation Department and so on.

Each agency has procedures for responding to concerns on SCF, and while we may get updates from some agencies, we don’t get updates from them all.

Code Enforcement will respond to issues that are possible code violations. An officer will investigate, and if a violation is found, the officer will proceed with a code case in our tracking system.

Some cases take longer than others to resolve, such as junk vehicles or weeds and grass, but a typical case is resolved within 10 days.

SeeClickFix isn’t 911

SeeClickFix isn’t monitored 24/7, so don’t report public safety concerns such as suspicious persons, robberies, threats to life, etc. on. Always call 911 when a real emergency exists.

SeeClickFix has proven to be a valuable tool for our citizens and has helped the city become more efficient and effective at resolving everyday issues. We hope you will continue to use it when you see something that needs to be addressed.

Just go to to report an issue.

Keep seeing and clicking, and we’ll keep fixing!


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


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Live Blog: Thursday’s city council meetings (Sept. 27)

(L-R): Bob Brick, Linda Harvell, Jerome Rektorik, Karl Mooney (mayor), John Nichols, Barry Moore, James Benham.

By Colin Killian, Public Communications Manager

Welcome to our live blog from the College Station City Council’s workshop and regular meetings on Thursday, Sept. 27. It’s not the official minutes.

The meetings can be watched live on Suddenlink channel 19 or online. An archive of previous council meetings is available on the website.

5:20 p.m.

The workshop has started. No action was taken out of executive session.

5:30 p.m.

Consent Agenda Discussion

The council will vote on items listed on the consent agenda during tonight’s regular meeting. Councilmembers pulled this consent item for workshop discussion:

  • Towing Ordinance: The proposed amendment would add any motor vehicle unlawfully parked or violating any city code may be towed at the owner’s or operator’s expense.

6:26 p.m.

Code Enforcement Ordinance Revisions

The council discussed possible amendments to city ordinances to provide more consistent code enforcement. Points of discussion include open storage, vegetation, right-of-way maintenance, abandoned shopping carts, and the parking or storing of recreational vehicles, trailers or trucks.

Here’s the PowerPoint presentation:

6:38 p.m.

Mayor Karl Mooney adjourned the workshop after the council discussed its calendar and received committee reports. The regular meeting will start after a short break.

6:47 p.m.

The regular meeting has started.

6:50 p.m.


Mayor Mooney presented a proclamation for College Station firefighters’ “Fill the Boot” campaign to benefit the Muscular Dystrophy Association.

6:58 p.m.

Hear Visitors

Two people spoke during Hear Visitors when citizens might address the council on any item that doesn’t appear on the posted agenda.

  • James Benham recognized Marine Cpl. Richard Waller as part of the Fallen Heroes Memorial program. The 22-year-old Fort Worth native died April 7, 2006, while conducting combat operations in Al Anbar province, Iraq.
  • Justin Ikpo spoke about criminal behavior in his neighborhood.

7:00 p.m.

Consent Agenda

The council voted unanimously to approve these consent agenda items:

  • A BuyBoard contract purchase of $138,750 for traffic signal cabinets from Paradigm Traffic Systems Inc.
  • Renewal of a $230,000 Xpedient Mail contract for printing and mailing services.
  • The expenditure of funds for FY19 for items exempt from competitive bidding and other expenditures for inter-local contracts or fees mandated by state law that are greater than $100,000.
  • Adopted fees, rates and charges as provided by Chapter 2 of the city’s Code of Ordinances.
  • An increase the FY18 expenditure limit by $55,000 for a new FY 2018 expenditure limit of $145,000 for police uniforms, body armor and accessories from Miller Uniforms & Emblems.
  • Added language to city ordinances for towing unlawfully parked vehicles.
  • Amended city ordinances related to home solicitation.
  • A contract for the grant of federal HOME Investment Partnership Program Grant Community Housing Development Organization (CHDO) set-aside funds with Elder-Aid, Inc. in the amount of $200,000 for acquisition and rehabilitation of two dwelling units at 3416-3418 Normand to be used as affordable rental housing for income-eligible elderly households.
  • The $54,224.50 purchase of traffic signs, prefabricated signs and sign blanks from Vulcan Signs Inc. for and the $61,585 purchase of traffic sign hardware and posts from Dobie Supply.
  • An advance funding agreement with the State of Texas, acting through the Texas Department of Transportation, for the Cain/Deacon project.
  • Six master agreements for Real Estate Appraisal Services: Duff & Phelps, LLC; JLL Valuation & Advisory Services, LLC; Lowery Property Advisors, LLC; Paul Hornsby & Company; S.T. Lovett & Associates; Valbridge Property Advisors.
  • Amended the funding agreement with Experience Bryan College Station to increase the amount for FY18 by $194,423 for a total of $594,423 related to the CVB Grant Program.
  • The second reading on a non-exclusive pipeline franchise ordinance with Hawkwood Energy Midstream for pipeline facilities for transporting petroleum products and byproducts.
  • Amended the city’s Code of Ordinances regarding false alarm fees.
  • Amended the city’s Code of Ordinances regarding Fire Department and Planning and Development Services afterhours inspection fees.
  • Changes to guidelines for the city’s housing assistance program funded with grants from the U. S. Department of Housing and Urban Development.

 Council voted on this consent item separately and approved it unanimously:

  • FY19 premiums not to exceed $516,000 for excess liability and workers’ compensation insurance, property/boiler & machinery, commercial crime, EMT liability, auto property damage, cyber liability, unmanned aircraft liability and property, and special events policies.

7:08 p.m. 

FY18 Budget Amendment

After a public hearing, the council approved a $3.8 million amendment to the FY18 city budget. See pages 282-284 for a list of amended items.

Here’s the PowerPoint presentation:

7:13 p.m. 

FY19 City Budget

The council unanimously approved the city budget for the 2018-19 fiscal year and ratified the increase in property tax revenue.

Here’s the PowerPoint presentation:

7:20 p.m. 

FY19 Property Tax Rate

The council unanimously adopted a property tax rate of .505841 cents per $100 of assessed value for FY19, a .08341-cent increase from the FY18 rate.

Here’s the PowerPoint presentation:

7:22 p.m. 

BVSWMA Board Appointment

The council unanimously appointed Mayor Mooney to another term on the BVSWMA Board of Directors.

7:24 p.m.

The council discussed and reviewed future agenda items.

7:24 p.m.

Mayor Mooney adjourned the meeting. The council meets again on Thursday, Oct. 11.


About the Blogger

Colin Killian (@ColinKillian) has been with the City of College Station since 2010 after serving 23 years as associate media relations director for the Texas A&M Athletics Department. Killian has also worked as a reporter and editor for the Corpus Christi Caller-Times and Lewisville News. A native of Hobbs, N.M., he graduated from Texas Tech with a bachelor’s degree in journalism/political science.

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