Second transformer arrives at Northgate substation

Second transformer arrives at Northgate substation

 

By Patrick McIntyre, CSU Energy Coordinator  

CSU received a second transformer Thursday morning at the Northgate substation the city shares with Texas A&M. The new transformer doubles the substation’s capacity and will help us stay ahead of Northgate’s growth.

Since the substation is located in a high-density area, precautions had to be taken. College Station police escorted the truck and 70-foot trailer carrying the 150,000-lb. load through a route prescribed by the Texas Department of Transportation. University police isolated the area that led to the station entrance, where a 350-ton mobile crane carefully off-loaded the transformer.

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Public Power Week focuses on reliable electricity providers

Public Power Week focuses on reliable electricity providers

By Patrick C. McIntyre, CSU Energy Coordinator

The City of College Station joins communities across the nation this week in recognizing the thousands of men and women who provide and maintain the electrical grid infrastructure and services known as public power.

The American Public Power Association coordinates Public Power Week, which is in its 29th year. Not-for-profit, community-owned electric providers serve about 47 million Americans in nearly 2,000 towns and cities.

With no divided loyalties, these utilities focus on providing reliable electricity while protecting the environment.

College Station Utilities is among 72 publicly owned utilities in Texas that serve more than 4.1 million customers with community-owned power. CSU is one of only two utilities in our state to be nationally recognized this year as a Reliable Public Power Provider (RP3). The designation is based on reliability, safety, workforce development and system improvement. Continue reading “Public Power Week focuses on reliable electricity providers”

Our Top 5 Blog Posts from 2014

Top 5 Blog Posts of 2014

 

 

 

 

 

 

 

 

 

 

By Jay Socol, Public Communications Director

Do you have any idea how difficult it is convincing you to abandon your news, sports and entertainment sources long enough to read about our exciting world of city government?

It’s plenty tough, believe me. In 2014, as with previous years, we tried to present you with useful, reliable information through this blog. It seemed to have worked: There were more than 57,000 views to 120 blog posts. Which ones were the most popular?

Glad you asked. Based on number of views, here are the top five posts that earned your interest and attention.

No. 5
10 game day parking citations you can easily avoid Continue reading “Our Top 5 Blog Posts from 2014”

Your account number is the key when reporting an outage

2013 Hotline Sticker-2

Since College Station Utilities implemented its new outage hotline in March, our customers have given us many ideas to improve the system. As a result, we’ve continually made adjustments, including changes to the recording you hear when you dial-in an outage.

In recent outages, the hotline number and our Outage Management System have proven to be valuable tools, and the outage map has been especially useful in providing our customers with real-time information.

The storm on Oct. 13 was the most severe we’ve seen in a long time. From 3 a.m. to midnight, we received more than 2,000 calls. Unfortunately, almost half of those calls were not identified by the system because callers didn’t enter their account number, were calling from a phone the system couldn’t recognize, or went straight to leaving a message.

The system automatically grouped calls and predicted outage sizes and locations for the calls that went directly into the system. The other calls had to be handled manually, which took time away from tending to the outage and directing crews.

Under our old system — which had only 14 lines – we would have had a lot of busy signals and dropped calls. We certainly wouldn’t have responded as effectively as we did on Oct. 13. We are constantly striving to improve the system, and the key is to encourage you to use your account number when reporting an outage.

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Live Blog: Thursday’s city council meetings (April 25)

This is a live blog from the College Station City Council’s workshop and regular meetings on Thursday, April 25. It’s not the official minutes.

Both meetings are being broadcast live on Suddenlink Channel 19 and can also be watched online. An archive of previous council meetings is available on the website.

6:01 p.m.

The workshop has started. Mayor Nancy Berry and Councilmember James Benham are absent tonight.

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