Posts tagged “julie caler

Game day parking doesn’t have to be a hassle

 

By Julie Caler, Code Enforcement Supervisor

Although we’re all glad football is back, COVID-19 restrictions will make for a completely different atmosphere around Aggie games.

One thing hasn’t changed, though.

With thousands of fans descending on Kyle Field, finding a place to park nearby will still be a daunting challenge, especially in the Southside neighborhood.

That’s why it’s vital that guests and residents abide city parking ordinances, which are designed to make our streets and neighborhoods safe. Emergency vehicles must respond if needed, and cars must be kept off yards to prevent fires, broken meters, broken gas lines, and other problems.

The College Station Police Department, Code Enforcement, and the Northgate District staff work together to ensure a safe environment on game day.

Street Parking

Many of the streets in the Southside area were developed decades years ago and are exceptionally narrow. Police officers will be looking for vehicles parked illegally, including those facing traffic, blocking fire hydrants, parking too close to stop signs, blocking intersections, and parking in no-parking zones, to name a few.

You also can’t directly block a driveway, but that doesn’t mean you can’t park across the street.

Some of these are violations of state law, and a few are towable offenses. If you are parked illegally in certain areas, your vehicle will likely be towed. If you discover your vehicle has been towed, call the Police Department’s non-emergency number at 979-764-3600.

Yard Parking

Code Enforcement Staff will be actively looking for vehicles parking in yards. We discourage residents from illegally selling parking spots on their property. If we find a vehicle parked in the yard, we issue a warning to the resident in person and with a letter. If it’s a rental property, we also inform the property owner and management company.

If the violation happens again on another game day, we may issue a citation or court summons for the property owner and resident.  If you have any questions about this or any other city ordinance, call Code Enforcement at 979-764-6363.

Northgate Parking

The Northgate District provides safe and affordable parking options, including the Northgate Parking Garage, which is just a short walk to Kyle Field. The special game day rate is $25. Parking in the garage means you don’t have to worry about parking in the wrong place or being towed.

We also have limited parking available on certain Northgate streets and in the surface parking lot. The game day rate for both options is $3.50 an hour and is applicable from 6 a.m. Saturday until 3 a.m. Sunday.

For more information about the Northgate Parking Garage, including the availability of parking spaces, call 979-764-6313. For general questions about parking or Code Enforcement, please feel free to contact me at 979-764-6363 or jcaler@cstx.gov.

Game Day Resources

Here are some maps and other information that we hope will move you around town as quickly as possible on Aggie game days:

Gig ‘em, Aggies!


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for two decades.


 

If you found value in this blog post, please share it with your social network and friends!

 

 


Online options for reporting non-emergency issues

By Julie Caler, Code Enforcement Supervisor

The City of College Station offers two online options for citizens to report non-emergency issues. The Police Department monitors one, and Code Enforcement handles the other.

Let’s take a look at how each platform works and what issues you may report to each. These tools don’t apply when health, life, property or the environment is at risk. For emergencies, always call 9-1-1.

Non-Emergency Police Issues

The Police Department’s Citizen’s Online Police Report System is for reporting seven types of non-urgent offenses:

  • Vehicle burglary
  • Credit/debit card abuse
  • Criminal mischief
  • Identity theft
  • Harassment
  • Lost property
  • Property theft

If the crime you need to report isn’t listed, call the Police Department’s non-emergency line at 979-764-3600.

When completing your online report, fill out the form completely and accurately with as much detailed information as possible. If you can, include serial numbers and the value of stolen or damaged property. CSPD may not assign an investigator to every case, and they may contact you for additional information.

The system confirms your submission is complete by displaying the message “Your online police report has been submitted.” Keep the temporary report number until a permanent number is assigned. Your report is also printable.

For financial crimes, the police won’t investigate until you submit a completed Financial Crime Packet at the police station at 2611 Texas Ave.

Code Enforcement Issues

Code Enforcement’s online work order reporting system is SeeClickFix, a website and app for reporting public works issues or code violations you want the city to address. Examples include trimming trees that block traffic signs or signals, faulty water fountains in parks, accumulated trash or garbage cans left out, and illegally parked or junk vehicles.

If the reported issue isn’t code-related, our staff forwards the report to the appropriate city department. Through SeeClickFix, we’ll let you know which department is addressing the problem along with a phone number to call with questions or updates.

When submitting an online report, remember a few basic rules:

  1. SeeClickFix isn’t a social media platform for discussion and debate.
  2. Don’t post personal information about yourself or your property.
  3. Don’t post derogatory nor profane language or verbally attack others. We’ll immediately remove such posts.

If you have questions about SeeClickFix, call Code Enforcement at 979-764-6363.

Remember: These systems are not interchangeable; they are designed to report specific issues. Don’t report lost or stolen items on SeeClickFix, and don’t submit code violations to the police.

 


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


 

If you found value in this blog post, please share it with your social network and friends!

 

 


Game day parking doesn’t have to be a hassle

By Julie Caler, Code Enforcement Supervisor

For football fans, following their favorite team to Kyle Field can be tricky. With thousands of fans descending on a relatively small area, finding a place to park their vehicles can be daunting.

Visitors understandably want to park as close to the stadium as possible, and that creates challenges for our guests and residents, especially in the Southside neighborhood. Making sure everyone abides by our city parking ordinances is a significant test for city staff, too.

Our parking ordinances are designed to make our streets and neighborhoods safe. Emergency vehicles need to be able to respond if required, and cars must be kept off yards to prevent fires, broken meters, broken gas lines, and other problems. The College Station Police Department, Code Enforcement, and the Northgate District staff work together to ensure a safe environment for you on game day.

Street Parking

Many of the streets in the Southside area were developed years ago and are exceptionally narrow. Police officers will be looking for vehicles parked illegally, including those facing traffic, blocking fire hydrants, parking too close to stop signs, blocking intersections, and parking in no-parking zones, to name a few. You also can’t directly block a driveway, but that doesn’t mean you can’t park across the street.

Some of these are violations of state law, and a few are towable offenses. If you are parked illegally in certain areas, your vehicle will likely be towed. If you discover your vehicle has been towed, call the Police Department’s non-emergency number at 979-764-3600.

Yard Parking

Code Enforcement Staff will be actively looking for vehicles parking in yards. We discourage residents from illegally selling parking spots on their property. If we find a vehicle parked in the yard, we issue a warning to the resident in person and with a letter. If it’s a rental property, we also inform the property owner and management company.

If the violation happens again on another game day, we may issue a citation or court summons for the property owner and resident.  If you have any questions about this or any other city ordinance, call Code Enforcement at 979-764-6363.

Northgate Parking

The Northgate District provides safe and affordable parking options, including the Northgate Parking Garage, which is just a short walk to Kyle Field. The special game day rate is $25. Parking in the garage means you don’t have to worry about parking in the wrong place or being towed.

We also have limited parking available on certain Northgate streets and in the surface parking lot. The game day rate for both options is $3.50 an hour and is applicable from 6 a.m. Saturday until 3 a.m. Sunday.

For more information about the Northgate Parking Garage, including the availability of parking spaces, call 979-764-6313.

 

For general questions about parking or Code Enforcement, please feel free to contact me at 979-764-6363 or jcaler@cstx.gov.

Game Day Information

Here are some maps and other information that we hope will move you around town as quickly as possible on Aggie game days:

Gig ‘em, Aggies!

 


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


 

If you found value in this blog post, please share it with your social network and friends!

 

 


SeeClickFix remains a valuable reporting tool

By Julie Caler, Code Enforcement Supervisor

See. Click. Fix.

It’s as easy as that for citizens to report code enforcement, public works, and other non-emergency issues to the City of College Station.

The online application allows anyone with internet access to report and easily track updates to their concerns.  It empowers you and your local government to take care of and improve our neighborhoods in a tangible and meaningful way.

SeeClickFix can be accessed through desktop computers, smartphones or other mobile devices. Better yet, it’s simple to use and creates a higher level of accountability through timely communication between you and your city.

How do you use it?

The most popular way to use SeeClickFix is with a smartphone or tablet. Mobile devices make it easy to take and submit photos, which help city staff quickly identify problems and determine how to resolve them as efficiently as possible. Go to your device’s app store for a free download. The system can also be accessed through the city’s mobile-friendly website.

Pinning or entering an exact address will help staff locate and resolve the issue in a timelier manner.  Remember, pictures say a thousand words so whenever possible, please provide a picture of your concern.  If you have specific questions, call Code Enforcement at 979-764-6363, and we will be happy to answer your questions.

In addition, problems phoned into Code Enforcement are entered into SeeClickFix, which allows us to count the numbers and types of reported cases accurately.

How does it work?

SeeClickFix incorporates code enforcement, public works, parks and even outside agencies such as the Texas Department of Transportation to address the issues you report. While code enforcement is the clearinghouse for SeeClickFix, we ensure the proper agency addresses your specific issue.

Sometimes we receive updates, and sometimes we don’t.  But we can always provide you with direct contact information if you have specific questions for that agency.

SeeClickFix is not a social media site but an online reporting work order system. That means posting personal information or vulgar or inappropriate language will cause your post to be flagged and removed.

Who responds and how?

The type of concern reported determines who responds. While most issues are directed to code enforcement, not all issues are code related. Most potholes, street lights/sign issues are sent to either Public Works or TxDOT, depending on the location. Issues concerning parks are sent to the Parks and Recreation Department and so on.

Each agency has procedures for responding to concerns on SCF, and while we may get updates from some agencies, we don’t get updates from them all.

Code Enforcement will respond to issues that are possible code violations. An officer will investigate, and if a violation is found, the officer will proceed with a code case in our tracking system.

Some cases take longer than others to resolve, such as junk vehicles or weeds and grass, but a typical case is resolved within 10 days.

SeeClickFix isn’t 911

SeeClickFix isn’t monitored 24/7, so don’t report public safety concerns such as suspicious persons, robberies, threats to life, etc. on. Always call 911 when a real emergency exists.

SeeClickFix has proven to be a valuable tool for our citizens and has helped the city become more efficient and effective at resolving everyday issues. We hope you will continue to use it when you see something that needs to be addressed.

Just go to seeclickfix.com/college-station to report an issue.

Keep seeing and clicking, and we’ll keep fixing!

 


0000018EPAbout the Blogger

Code Enforcement Supervisor Julie Caler has been with the City of College Station for almost two decades.


 

If you found value in this blog post, please share it with your social network and friends!

 

 


Reporting issues to city as easy as See-Click-Fix

pothole1

By Julie Caler, Code Enforcement Supervisor

“There’s an app for that!”

Just because that statement has become trite doesn’t mean it’s not accurate. Most of us are constantly looking for the next great app to enrich and add convenience to our lives.

SeeClickFix is not a new app, but it has proven to be one of the most useful. And it’s free.

SCFThe City of College Station has used the app since 2011 as a handy way for citizens to report potholes, broken street lights or code enforcement issues. The result has been more than 4,700 resolved problems.

SeeClickFix allows anyone with internet access to report on issues that concern them. You can access the program with desktop computers or mobile devices, including smartphones. It’s easy to use, and it creates a higher level of accountability for city staff through better communication.

When you enter an issue into the system, we are notified by email and route the message to the appropriate department or division. We even let outside agencies such as the Texas Department of Transportation know if the reported issue is within their areas of responsibility.

When an update is available, we post it on SeeClickFix and you receive a notification.

The most frequent reported issues are overgrown weeds and grass, followed by large accumulations of trash, overflowing trash containers, potholes, and broken street lights or signs. Other common issues include malfunctioning water fountains in parks, property maintenance issues, junk motor vehicles, and parking in yards.

How to sign up

Create a user name and password, log on, and you’re ready to report a problem and make your community a better place. When you submit an issue, provide as much information as you can, such as an address or the identification number on a street light pole. You can even include a photo.

If you don’t have access to a computer or mobile device, you can report issues by calling 979-764-6363. We’ll enter the problem into SeeClickFix for you so we can accurately count the numbers and types of reported cases.

SeeClickFix has proven to be a valuable tool for our citizens and has helped make the city more efficient and effective at resolving everyday issues. For more information, contact Code Enforcement at 979-764-6363 or codeenforcement@cstx.gov.


0000018EPAbout the Author

Code Enforcement Supervisor Julie Caler has been with the City of College Station for 17 years.


 

If you found value in this blog post, please share it with your social network and friends!

 


Why gorilla art is permissible but rooftop beds aren’t

By Julie Caler, Code Enforcement Supervisor

Outdoor living areas have become increasingly popular, especially as do-it-yourself projects. Lots of people enjoy larger and more functional backyard patios that are out of public view.

But the latest trend is to turn front yards and carports into outdoor living rooms complete with big-screen TVs, sectional couches, and coffee tables.

We even see an occasional bed on a roof.

bed on roof

(more…)